AIRUDDER API

Callback agent transfer request

POST

https://api.airudder.com

Chatbot

When bot decides to transfer to a human agent, a transfer request callback is sent to the target address

请求参数

Header 参数

X-AIRudder-Sign

string

必需

Body 参数application/json

event

enum<string>

必需

Fixed as session.transfer

枚举值:

session.transfer

channel

string

必需

Channel Name

channel_id

string

必需

Channel ID

user

object

User Info

必需

string

必需

Unique Channel User ID

transfer

object

必需

Agent Transfer Info

company

string

必需

Company associated with session

call_id

string

必需

The session ID of the session where agent transfer was initiated

示例

{
  "event": "session.transfer",
  "channel": "WhatsApp",
  "channel_id": "3709",
  "user": {
    "id": "123"
  },
  "transfer": {
    "company": "Indonesia",
    "call_id": ""
  }
}

示例代码

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.airudder.com' \
--header 'X-AIRudder-Sign;' \
--header 'Content-Type: application/json' \
--data-raw '{
  "event": "session.transfer",
  "channel": "WhatsApp",
  "channel_id": "3709",
  "user": {
    "id": "123"
  },
  "transfer": {
    "company": "Indonesia",
    "call_id": ""
  }
}'

返回响应

🟢200Success

application/json

Body

object {0}

示例

{}

修改于 2024-10-31 07:31:05

Callback single template message user response

Callback status change after the message is sent