AI Rudder Ping Doucet Before Transfer

This document elaborates on the process of integrating with Doucet's CRM system. When a user initiates a call to our service, our AI system engages in qualifying the caller, collecting relevant information, and preparing for a seamless transfer to Doucet's platform. Prior to executing the transfer, a POST request is generated to communicate with Doucet's CRM. To facilitate this interaction, we kindly request the provision of an API endpoint. If an authentication token is required for secure access, we kindly ask for its provision as well. The subsequent details provide a comprehensive explanation of the integration procedure.

for legal_case_type field, it will one of the string from following list

"Admin/Firm Use Only"

"Appeal"

"Bankruptcy"

"Business - General"

"Business - Litigation"

"Consumer"

"Criminal"

"Debt Negotiation/Defense"

"Employment"

"FDCPA"

"Foreclosure"

"IP"

"Landlord/Tenant"

"Litigation"

"Medical Malpractice"

"Other"

"Personal Injury"

"Probate"

"Real Estate - General"

"Real Estate - Litigation"

"RESPA"

"Workers' Compensation"

请求参数

Body 参数multipart/form-data

caller_name

string

可选

Caller's full name

示例值:

Smith Green

legal_case_type

string

可选

Verify Practice Area,

caller_id

string

必需

Caller's phone number with plus and country code

示例值:

+16146960000

string

可选

Caller's email address

示例值:

smith@airudder.com

time_to_call

string

可选

The time the caller able to be call back if transfer failed

示例值:

4:00 pm

date_to_call

string

可选

The date the caller able to be call back if transfer failed

示例值:

Next Friday

user_time_zone

string

可选

the Caller's Time Zone

示例值:

PDT

intent

string

必需

intent label of caller's goal of the call

brief_description

string

可选

a brief description of what happend in this call

示例代码

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

AI Rudder Ping Doucet Before Transfer

请求参数

示例代码

返回响应