获取workflow外呼任务明细 (催收/营销/电商示例)

通过外呼任务（task_id）获取任务内电话的拨打明细。该接口和 /service/cloud/detail（获取任务详细信息） 接口返回相似，只是增加了 workflow 相关数据："workflow_id"、"workflow_name"、"nodetask_id"、"nodetask_name"、"case_id"。且返回的所有字段含义与“Workflow外呼电话拨打结束通知”一致。

请求参数

Header 参数

Authorization

string

必需

默认值:

Token 3Ksb9EkFDQHBhAbvYDTq4+pGGjNRAuLtPF9MMt9E97hX+OgLWTmeZtdGZyjR+YqU

Content-Type

string

必需

默认值:

application/json

User-Agent

string

可选

默认值:

Airudder

Body 参数application/json

task_id

string

必需

外呼任务ID，可以从/service/cloud/workflow/tasklist获取

示例

{
    "task_id": "1def98dc9c8c72449ab55d6ec22c2e68"
}

示例代码

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

返回响应

🟢200成功

application/json

Body

data

object

必需

TaskID

string

外呼任务ID

必需

TaskName

string

外呼任务名

必需

RobotMethod

enum<string>

调用的机器人类型

必需

枚举值:

singlegroup

默认值:

single

RobotID

string

必需

任务选择的机器人ID

SIPLine

string

呼叫使用的线路名

必需

Status

enum<string>

呼叫任务的状态

必需

枚举值:

createdpendingfinishedcallingcanceledpaused

ScheduleStartTime

string

必需

任务的预计开始时间。返回时间为UTC +00:00时区。

ScheduleEndTime

string

必需

任务的预计结束时间。返回时间为UTC +00:00时区。

RepeatInterval

integer

必需

任务中的电话重拨间隔时间。

RepeatNumber

integer

必需

任务中的电话重拨次数。

detail

array [object {34}]

必需

wokflow_id

string

必需

workflow 任务唯一ID

workflow_name

string

必需

workflow 任务名

nodetask_id

string

必需

workflow 外呼节点 ID

nodetask_name

string

必需

workflow 外呼节点名称

status

string

必需

code

integer

必需

示例

{
    "data": {
        "TaskID": "88ee39e17xxxxxxxxxe9cf739cfdc6697",
        "TaskName": "wf_test_api_webhook1_Voicebot Call1_a33a08",
        "RobotMethod": "single",
        "RobotID": "c65f105edf4c1xxxxxxxxxfe4e2c39",
        "SIPLine": "CH_xxxxxxxxxxxxxHK_LINE",
        "Status": "finished",
        "ScheduleStartTime": "2024-03-11T08:38:35.113221Z",
        "ScheduleEndTime": "2024-03-11T09:11:35.113221Z",
        "RepeatInterval": 0,
        "RepeatNumber": 3,
        "detail": [
            {
                "id": 2125380211,
                "RobotID": "4585",
                "CalleeName": "WILL SMITH",
                "CalleeGender": "",
                "CalleeNumber": "+86xxxxxxxxx5721",
                "CallStartTime": "2024-03-11T08:41:26Z",
                "CallEndTime": "2024-03-11T08:41:38Z",
                "Status": "finished",
                "Intention": "E",
                "CallID": "8dc0ed3f2xxxxxxxxxc1978c495",
                "CallTimes": 4,
                "Comments": "123456.0",
                "BorrowedDate": "2024-02-01",
                "DueDate": "2024-03-07",
                "BorrowedAmount": 20000,
                "TotalOwingAmount": 20310,
                "CurrencyUnit": "USD",
                "PlatformName": "AIRUDDER",
                "RingType": "normal",
                "HangupType": "ByCallee",
                "ExtraA": "",
                "ExtraB": "",
                "ExtraC": "",
                "AsrResult": [
                    {
                        "time": "00:00:00",
                        "robottext": "halo (jeda 1-2 detik) selamat siang",
                        "text": ""
                    },
                    {
                        "time": "00:00:03",
                        "robottext": "Apa boleh minta waktunya sebentar?",
                        "text": "halo halo ya ya ya ya ya ya ya ya"
                    },
                    {
                        "time": "00:00:09",
                        "robottext": "",
                        "text": ""
                    },
                    {
                        "time": "00:00:09",
                        "robottext": "Iya, halo",
                        "text": ""
                    },
                    {
                        "time": "00:00:10",
                        "robottext": "Ada tagihan anda yang sedang jatuh tempo,  bisa diinfokan rencana pembayaran Anda?",
                        "text": ""
                    }
                ],
                "RingTime": 2,
                "TalkRound": 1,
                "RedailCall": [
                    {
                        "CallID": "828bd366xxxxxxxxxca9c58d7f5b",
                        "CallStartTime": "2024-03-11 15:38:36",
                        "RingType": "normal",
                        "RingTime": 0,
                        "HangupType": "ByCallee",
                        "ResultLabel": "F",
                        "callee_number": "+861xxxxxxxxx95",
                        "caller_number": "+95xxxxxxxxx0088"
                    },
                    {
                        "CallID": "d7fa4f0b05xxxxxxxxx50230575d",
                        "CallStartTime": "2024-03-11 15:39:27",
                        "RingType": "normal",
                        "RingTime": 9,
                        "HangupType": "ByCallee",
                        "ResultLabel": "F",
                        "callee_number": "+861xxxxxxxxx21",
                        "caller_number": "+95xxxxxxxxx088"
                    },
                    {
                        "CallID": "d1398b0axxxxxxxxx3e5f2c12",
                        "CallStartTime": "2024-03-11 15:40:24",
                        "RingType": "normal",
                        "RingTime": 0,
                        "HangupType": "ByCallee",
                        "ResultLabel": "F",
                        "callee_number": "+86xxxxxxxxx95",
                        "caller_number": "+95xxxxxxxxx088"
                    }
                ],
                "NerSlots": {
                    "PaymentMethod": "Transfer",
                    "PaymentTime": "Time_0"
                },
                "intention_description": "Needs Follow Up",
                "EventLabel": {
                    "A0": "A0",
                    "Correct_Person": "identity_correct_person",
                    "Request_Installment": "action_item_request_installment"
                },
                "caller_number": "+95xxxxxxxxx88",
                "case_id": "123456.0"
            }
        ],
        "workflow_id": "61eff70exxxxxxxxx1bfcbb6a58ea",
        "workflow_name": "test_api_webhook1",
        "nodetask_id": "4e845e42bxxxxxxxxx136128530f86",
        "nodetask_name": "Voicebot Call1"
    },
    "status": "OK",
    "code": 200
}